Terms of Service

WE STRIVE TO PROVIDE TOP QUALITY, SAFE AND EFFICIENT SERVICES TO YOU AND YOUR COMPANION ANIMALS!

INCLEMENT WEATHER MAY NECESSITATE DELAY OR RESCHEDULING OF AN APPOINTMENT, ALL EFFORT WILL BE MADE TO STAY ON-TIME BUT WE MUST REMEMBER THE SAFETY OF OUR TEAMS ON THE ROAD.

PROMOTIONS, LOYALTY POINTS AWARD AND DISCOUNTS MAY CHANGE FROM TIME TO TIME, PLEASE INQUIRE ABOUT OUR PROMOTIONS, POINTS CLUB AND DISCOUNTS.

ACCEPTABLE PAYMENT TYPES ARE DEBIT, CREDIT (VISA & MASTERCARD) AND CASH. SHOULD THE PORTABLE DEBIT/ CREDIT SYSTEM BE TEMPORARILY UNAVAILABLE CASH OR CHEQUE WILL BE ACCEPTED.
WE RESERVE THE RIGHT TO REFUSE TO SERVICE ANY ANIMAL WHICH POSES A SERIOUS THREAT TO OUR GROOMING TEAMS DUE TO EXTREME AGGRESSION.

OUR GROOMING TEAMS WILL CLEAN ONLY THE DIRECT BY-PRODUCTS OF THE GROOMING PROCESS, OUR GOAL IS TO LEAVE OUR WORKING AREA AS CLEAN AS BEFORE GROOMING COMMENCED. PLEASE NOTIFY OUR TEAMS OF ANY CLEAN-UP CONCERNS BEFORE THEY DEPART THE APPOINTMENT.

OUR TEAMS WILL TREAT ALL CLIENTS (HUMAN AND ANIMAL) WITH THE UTMOST RESPECT, IT IS EXPECTED THEY ARE TREATED IN KIND.

THESE TERMS OF SERVICE CAN BE CHANGED AND UPDATED AT ANY TIME.

© 2018 Paws On Wheels – Dog and Cat Grooming Services